DIFFICULT CONVERSATIONS & HOW GETTING IT RIGHT CAN HELP IMPROVE YOUR BOTTOM LINE

Jon Dews at Mayfield Human Capital explains DIFFICULT CONVERSATIONS & HOW GETTING IT RIGHT CAN HELP IMPROVE YOUR BOTTOM LINE
Jon Dews at Mayfield Human Capital explains…

We face difficult choices in today’s business environment; change, workplace disputes, motivation, trade unions all have an impact on survival & growth. For any employer, good workplace practice with front-line managers getting the best from their team, is key to quality output, lower costs & increasing market share.

Recent research reveals the key conversations revolve around pay, poor behaviour & feedback on poor performance. Research also reflects that the core relationship in the workplace is between a worker & their manager. The manager has the greatest impact on the motivation & performance of employees. Positive engagement with employees should be a prime consideration for any manager. 

We at Mayfield believe that a few simple techniques can improve work relationships, reduce absence & staff turnover & increase profitability. This is not new or ground-breaking; you & your managers can apply a simple 5 part process, using a mix of advice, presentation, practice & feedback. Training can support managers at all levels & can improve workplace processes & policies such as disciplinaries, grievances, performance reviews, pay negotiations, change management & redundancy consultation.

Jon has 35+ years in employment & training, HR, industrial relations & business development, most recently with Acas. He has an interest in Job Evaluation, mediation & dispute resolution, having worked with SMEs & FTSE100 companies in conflict management, pay negotiations, redundancy consultation & change management. For more information on this he can be contacted on 07906 674934 or via email at jond@mayfieldhc.com